§

COVID-19 Update

Up-to-date as of

As COVID-19 rapidly spreads through the UK, we are taking steps to ensure the safety of our staff and are working closely with our distribution partners to keep orders being delivered to you - hopefully helping you to make lockdown a little less boring! 

We have reduce the level of staff within our distribution centre to ensure all social distancing rules are adhered to and the safety of our staff is maintained as a top priority. 

As of today, we are open for business as usual, we will continue to follow the UK Governments guidelines to ensure our compliance with the law and governments advice. 

Deliveries could be effected

We are trying incredibly hard to ensure all orders are shipped on time, due to increase demand and reduced staff levels, there is the possibility that your order will be delayed. We'd like to take this opportunity to advise you that at worst, all orders will be shipped within 24 hours of placing the order. Currently we have shipped 99% of our orders on time. 

Orders for DPD next day or Royal Mail 24hr will be prioritised over other shipping options. 

Immense pressure is being put on all delivery companies throughout the UK, due to the huge increase in people using their service and avoiding leaving their home, therefore we are advising customers that couriers could be late delivering their order. As of writing, we have not seen any DPD or Royal Mail 24hr orders being late - long may this continue. 

We've got you

Rest assured, we've got you! Although we are a non-essential business, the government are encouraging online businesses to stay open. Until otherwise advised, we'll continue to accept and ship orders, you can expect to receive the top class service you are used to receiving from sexsuperstore.co.uk. 

Please follow guidelines

We'd like to take the opportunity to ask for you all to stay safe and follow the guidelines issued by the Government. 

#staysafe