Deliveries typically take longer during the festive period due to increased parcel volumes in the courier networks around the country. We aim to ship all orders placed with us before 15:00 Monday - Friday (working days only) and ship 99.9% off all orders on time. We guarantee to ship all orders within 2 working days of ordering, unless there are issues such as stock shortages or other events that are out of our control.
Lead times for our couriers are below
| Courier | Service | Lead Time |
|---|---|---|
| DPD | Next working day | 1-2 working days |
| DPD | Saturday | 1-2 working days (when ordered before 15:00 Friday |
| Royal Mail | 1st Class | 2-3 working days |
| Royal Mail | 2nd Class | 3-5 working days |
| Royal Mail | 24 | 1-2 working days |
| Royal Mail | 48 | 3-5 working days |
Use the below as a guide to get your purchase before Christmas. To avoid disappointment, we suggest purchasing as soon as you can and using a faster service. Couriers are extremely busy and delays could occur. Delays are out of our control and we cannot issues refunds for orders that arrive late.
| Courier / Service | Order date to get it before Christmas |
|---|---|
| DPD Next Working Day | 22 December 2022 |
| DPD Weekend Saturday | 23 December 2022 |
| Royal Mail 1st Class | 14 December 2022 |
| Royal Mail 2nd Class | 12 December 2022 |
| Royal Mail 24 | 16 December 2022 |
| Royal Mail 48 | 12 December 2022 |
Our warehouse will be despatching parcels until 23rd December 2022, closing from 16:00 23rd December 2022.
24th December - Closed
25th December - Closed
26th December - Closed
27th December - Closed
28th December - Open - Phone lines closed
29th December - Open - Phone lines closed
30th December - Open - Phone lines closed
31st December - Closed
01 January - Closed
02 January - Closed
03 January - Open